Last updated: 2 September 2026
Fuel Market (Pty) Ltd (“FuelMarket”, “we”, “us” or “our”) respects your privacy and processes personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and other applicable South African law.
1. Responsible party
Fuel Market (Pty) Ltd, registration number 2024/636386/07, is the responsible party for personal information collected through this website.
Address: Unit 17, Oaklane Office Park, 111 Grippen Road, Bartlett, Boksburg, 1459, South Africa
Email: enquiries@fuelmarket.co.za
2. Information we collect
When you submit an enquiry, we may collect your name, company name, email address, telephone number, enquiry type, fuel requirement or network interest, and any other information you include in your message. We may also collect limited technical, security and usage information such as IP address, browser information, device information, page activity and cookie preferences.
3. Why we use it
We use personal information to respond to and route enquiries; assess commercial fuel requirements; evaluate prospective members and network partners; conduct appropriate verification and due diligence; administer website security and consent preferences; maintain business records; and comply with legal or regulatory obligations.
4. How processing is justified
We process information where it is necessary to take steps at your request, pursue a legitimate business interest, comply with a legal obligation, or where you have given consent. Providing optional information is voluntary. If information required to assess or respond to an enquiry is not provided, we may be unable to assist.
5. Who may receive information
We may share information with authorised FuelMarket personnel; professional advisers; technology, hosting, email, security and verification providers; and relevant network participants where this is necessary to evaluate or fulfil your request. We may also disclose information where required by law. FuelMarket does not sell personal information.
6. Cross-border processing
Some service providers may process or store information outside South Africa. Where this occurs, we take reasonable steps to ensure that appropriate contractual, legal or other safeguards apply.
7. Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, resolve disputes, or meet legal and regulatory requirements. Information is then deleted, destroyed or de-identified where appropriate.
8. Security
We use reasonable technical and organisational safeguards designed to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction. No online system can be guaranteed completely secure.
9. Your rights
Subject to applicable law, you may request access to or correction of your personal information, ask that information be deleted where there is no lawful reason to retain it, object to certain processing, or withdraw consent where processing is based on consent.
To exercise a privacy right, contact enquiries@fuelmarket.co.za. We may need to verify your identity before acting on a request. You may also lodge a complaint with the Information Regulator (South Africa).
10. Cookies
This website may use necessary cookies for security and basic operation, and optional analytics or similar technologies where enabled. You can manage non-essential cookie choices through the consent controls displayed on the website. Browser settings may also allow you to block or delete cookies, although some website functions may be affected.
11. Third-party links
Our website may link to external websites. Their privacy practices are controlled by their own policies, and FuelMarket is not responsible for their content or handling of personal information.
12. Changes to this notice
We may update this notice to reflect changes in our operations, service providers or legal obligations. The date at the top identifies the latest version.
13. Contact us
For privacy questions or requests, email enquiries@fuelmarket.co.za or write to Fuel Market (Pty) Ltd at the address above.